About

About me

Moroccan WordPress Support Specialist who transforms sluggish, broken sites into fast platforms. I troubleshoot plugin conflicts, patch PHP errors, and optimize performance so you can focus on your business.

Entry-level WordPress Support Specialist fixing site issues.

I support WordPress sites for clients across many industries, quickly identifying their needs and applying up-to-date best practices to keep every site secure, fast, and reliable.

I’m new to professional WordPress support, but I’ve already troubleshot real sites—fixing common errors, improving speed, and learning best-practice workflows. I’ll walk you through clear options, explain each step, and collaborate on the solution that fits your site and goals.

My Skills

Entry-level WordPress Support Specialist who fixes live-site errors and boosts speed, guiding you through clear, collaborative solutions. I stay up-to-date on the latest WordPress tools and best practices, so I can resolve issues faster and keep your site ahead of the curve.
HTML & CSS
70%
PHP
50%
MYSQL
40%
WORDPRESS
70%
JAVASCRIPT
25%
GIT & GITHUB
50%
ENGLISH
75%

Experience

2025

PROJECT | ISSAMBOOKSTORE.COM

I built a complete eCommerce website using WordPress, Astra, WooCommerce, and Elementor.
• Imported a professional shop design using Starter Templates.
• Set up WooCommerce with product pages, cart, checkout, and My Account.
• Added and styled multiple products with custom prices and images.
• Created a working shopping experience with cash on delivery testing.
• Edited homepage and product pages with Elementor.
• Processed test orders and managed order status as store admin.

2025

PROJECT | SOULIMANISTORE.COM

I built a complete eCommerce website using WordPress, Astra, WooCommerce, and Elementor.
• Imported a professional shop design using Starter Templates.
• Set up WooCommerce with product pages, cart, checkout, and My Account.
• Added and styled multiple products with custom prices and images.
• Created a working shopping experience with cash on delivery testing.
• Edited homepage and product pages with Elementor.
• Processed test orders and managed order status as store admin.

2025

PROJECT | TIPSFORCHILDRENBLOG.COM

I created a parenting and children-focused blog using WordPress, Astra, Elementor, and Starter Templates. The blog provides helpful, SEO-optimized content for parents and caregivers.
• Set up a complete blog layout using Astra and Starter Templates.
• Customized the homepage and blog layout with Elementor.
• Created a clear, clean navigation experience for readers.
• Optimized blog performance and structure for readability and Google indexing.

2025

PROJECT | https://issamsouli.github.io/HTML5_CSS3_PORTFOLIO_II/

Built a personal portfolio website showcasing my favorite movies, books, and series.
• Used HTML and CSS as the core technologies.
• Designed layouts with Flexbox and CSS Grid.
• Made the website fully responsive for desktop, tablet, and mobile.
• Focused on clean design, simple navigation, and readability.
• Hosted the project on GitHub to share my work and practice version control.

2024-2025

WOVIAN

WORDPRESS SUPPORT SPECIALIST

Entry-level WordPress Support Specialist with one year in first-line support. I triaged tickets and fixed easy issues like login loops, 404s, and basic plugin/theme conflicts. I made small content/layout updates using the Block Editor (Gutenberg) and Elementor. I ran safe updates with backups and simple staging tests, and set up forms & email.

2022-2024

KYNTUS MAROC

Customer Service Representative (French Market)

I worked as a French-speaking customer service representative handling inbound and outbound support for Bouygues Telecom clients for two years and 6 months.

Services